VYRO Forge™ Warranty

Every VYRO Forge™ is built to the highest standards of quality and durability. We stand behind every oven we make with a comprehensive manufacturer's warranty because we're confident in what we build.

2-Year Manufacturer's Warranty

All VYRO Forge™ ovens come with a 2-year manufacturer's warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use and conditions.

What's Covered

• Defects in materials or manufacturing
• Burner system faults (G2 Gas Technology™)
• Structural defects in the oven body
• Cooking stone defects (cracking under normal use)
• Gas regulator and hose defects

What's Not Covered

• Damage caused by misuse, neglect, or accidents
• Normal wear and tear (surface scratches, discolouration from heat)
• Damage caused by using non-approved fuel types
• Modifications or repairs carried out by unauthorised parties
• Damage caused by failure to follow the user manual instructions
• Cosmetic damage that does not affect performance

How to Make a Warranty Claim

1. Contact our support team at support@vyro.co.uk with your order number and a description of the issue.
2. Include clear photographs or a short video showing the defect.
3. Our team will assess your claim within 2–3 business days and confirm next steps.
4. If your claim is approved, we will arrange a repair, replacement, or refund at our discretion — at no cost to you.

Proof of Purchase

A valid proof of purchase (order confirmation email or receipt) is required for all warranty claims. Please keep your order confirmation email safe.

Our Commitment

We take quality seriously. If something isn't right with your VYRO Forge™, we will make it right. Our goal is for every customer to enjoy years of incredible cooking — worry-free.

For any warranty questions, visit our Contact page or email us at support@vyro.co.uk.